Motus Corporation

Johannesburg, Gauteng

Permanent

Closing Date 15 May 2026

Job Description

Job Description  

Purpose 

Provide expertise, advice and support to the dealer network in terms of sales functions and methods to assist the dealer in achieving performance objectives according to OEM standards. 

Minimum Experience 

• 3-5 year’s experience in a similar environment 

Minimum Qualification 

• Higher Certificates and/or Advanced National (Vocational) Certificates with NQF Level 04 

Preferred Qualification 

• National Diploma and Advanced Certificates in Marketing with NQF Level 06 

Minimum Requirements 

• Industry legislative compliance/ knowledge. 

GENERIC JOB OUTPUTS 

PROCESS AND GOVERNANCE 

• Conduct research and gather data to provide input to operational reporting and decision making processes. 
• Conduct research to identify new opportunities/technologies which could result in better operational processes. 
• Define standard operating procedures (SOP’s). 
• Provide expertise to identify and develop solutions to improve quality of processes and services. 
• Provide specialist advice to enable planning for value-added process improvements, initiatives and services. 
• Analyse sales performance relevant to the sales and CSI targets. 
• Analyse the Sales Customer Satisfaction Index (CSI) performance and assist, design and manage the implementation of action plans to achieve the CSI objectives. 
• Ensure that the dealer adheres to the sales standards relevant to the sales process. 
• Maximise performance of new vehicle business and the dealer network. 
• Monitor dealer compliance regarding corporate identity and fundamentals (e.g. stock holding, etc.) aligned to OEM standards. 

FINANCE 

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial wastage related to materials or equipment. 

CLIENT/CUSTOMER 

• Deliver services that creates a culture which aims to exceed customers’ expectations in all aspects of the business. 
• Provide support and contribute to a culture of customer service excellence that builds relationships with customers and meets and exceeds exceptional service. 
• Build a strong appreciation of customer needs, ensure understanding and make recommendations to improve customer interaction and overall satisfaction. 
• Manage the resolution of customer concerns at OEM or dealer level. 

PEOPLE 

• Own and live up to company values. 
• Participate in forums that positively contributes to knowledge improvement. 
• Provide advice and support with the management of change and offer operational support where required. 
• Provide expertise, participate and contribute to a culture of work centric thinking, productivity, service delivery and quality management. 
• Identify skills gaps and recommend training requirements.