Roodepoort, Gauteng
Full-time
Closing Date: 03 July 2026
Reference Number
CLO260618-1
Job Title Administrative Controller: Customer Master
Job Type Permanent
Department Commercial
Number of Positions 1
Location – Town / City Roodepoort
Location – Province Gauteng
Location – Country South Africa
Required Education Level Grade 12 | National Certificate
Job Category Administrative
Job Advert Summary
The incumbent will create, maintain, and ensure the accuracy of Customer Master records for the Group and its business partners. The role provides key administrative support through the management of specialised records, processing of documentation, preparation of reports, and resolution of data discrepancies to support business operations effectively.
Requirements
Relevant experience in applying job related concepts, techniques and processes at the required level
Business English: Fluent
Computer literacy (Intermediate)
Competencies
BEHAVIOURAL
Proactive and action orientated.
Solves problems through effective decision making.
Maintains high standards.
LEADERSHIP
Commitment and motivation.
Lead and drive change for improvement.
TECHNICAL
Ability to plan and organize.
Apply expertise and technology.
Administrative capabilities.
Duties and Responsibilities
Conduct Customer Master maintenance
Create new customer accounts in accordance with Clover’s rules and standards.
Download account applications and prepare excel files for bulk creation.
Prepare and format excel files for bulk maintenance.
Maintain existing customer records to support operational requirements.
Handle logged calls
Monitor call logging system for customer master related calls.
Attend to calls promptly and timeously.
Adhere to SLA’s.
Provide guidance and assistance to users.
Provide Customer Master support
Provide support to internal users and business partners.
Assist users with trouble shooting and problem solving.
Provide information to aid business processes .