Job Identification: 1129
Job Category: CLERICAL/ADMINISTRATION
Apply Before: 05/07/2026, 02:00 PM
Degree Level: Grade 12
Job Schedule: Full time
Locations: 251, Durban, 4001, ZA(On-site)
Loco Allowance: No
13th Cheque: Yes
Housing Subsidy: Yes
Leave: Yes
Medical Aid: Yes
Other Allowances: N/A
Pension Fund: Yes
Skill Allowance: No
Job Description
• Process and conduct all municipal account operations.
• Contribute to service excellence initiatives.
• Provide information on access.
• Process all applicable administrative requirements.
• Initiate corrective measures and safeguard the municipality against potential revenue losses.
• Process requests for funds and/or adjustments to customer accounts.
• Disseminate information on ancillary products.
• Amend customer information details.
• Negotiate mutually acceptable payment arrangements.
• Support with training of new staff.
• Process all payments and bank all revenue collected.
• Receipt and acknowledge electronic payments.
• Administer payments for various specialized municipal service.
• Administer the issuing of tender documents.
- Competencies:
•Attention to Detail.
Ethics and Professionalism.
Problem Solving.
Business Processes.
Use of Technology.
Data Processing & Analysis.
Financial Management.
Communication.
Client Orientation and Customer Focus.
Action Orientation.
Resilience.
Learning orientation.
Qualifications
Essential Experience
• 1 Year relevant experience.
Computer Literacy.
Preferred Experience
• 2 Years relevant experience.
Essential Qualifications
• Grade 12 (NQF Level 4) or equivalent with Mathematics Core and/or Accounting.
Preferred Qualifications
• Grade 12 (NQF Level 4) or equivalent with Mathematics Core and/or Accounting and a certificate in the Financial field.
About Us
The eThekwini Metropolitan Municipality is a metropolitan municipality, created in 2000, that includes the city of Durban and surrounding towns. eThekwini is one of the 11 districts of the KwaZulu-Natal province of South Africa.