Centurion, Gauteng
Permanent
Closing Date: 08-May-2026
Designation:
Claims Consultant | Centurion, Gauteng | Permanent
Category:
Client/Intermediary Services
Job Level:
Semi-skilled and discretionary decision making
Posted by:
PSG Financial Services
Posted on:
24 Apr 2026
Reference Number:
POS40039
Closing date:
08-May-2026
Position Type:
Permanent
Location:
Overview:
VACANCY | CLAIMS CONSULTANT | CENTURION, GAUTENG | PERMANENT
PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.
The Claims Consultant is responsible for coordinating and overseeing, managing and negotiating the settlement of the claim. The consultant is accountable for finalising the claim end-to-end and must have knowledge of Commercial and Personal lines products and be able to process motor as well as non-motor claims
Responsibilities:
- Register claims and appoint assessors
- Manage claims in terms of claims SLA
- Make decision regarding merit – indemnify or not
- Negotiate settlement
- Manage the salvage process (motor & non-motor salvage)
- Detection of fraud and management of fraudulent indicators
- Keep the operational system updated
- Provide thorough and timeous feedback to the relevant parties
- Complaint’s resolution
Minimum requirements:
- Matric
- NQF Level 4 – Full qualification (short-term insurance) as set by regulation
- Regulatory Examination Level 5 successfully completed
- Minimum 3 years’ claims handling experience (both commercial and personal lines)
Key Competencies:
- Good verbal and written communication skills
- Negotiation skills
- Client service driven
- Results & detailed orientated
- Interpersonal skills
- Team player
- Good time management skills (planning and organising)
How to apply:
Candidates interested must apply on the PSG Careers website https://www.psg.co.za OR browse vacancies https://bit.ly/3bD2iAk by no later than 08 May 2026. By submitting your application, you are giving PSG Financial Services implicit consent to the storage and processing of your personal information. If you are not contacted within 2 weeks of your application, please accept that your application was unsuccessful.